Planet 7 Casino, established in 2009, has made a name for itself in the online gaming market. With its wide range of slots from Real Time Gaming (RTG) and an abundance of bonuses, it has become a popular choice among players, particularly in the United States. In this comprehensive review, we will delve into the various aspects of Planet 7 Casino, including its game selection, bonus offers, banking options, and customer support. So, let’s explore what this online casino has to offer.
The Background of Planet 7 Casino
Planet 7 Casino is owned and operated by BTK Ltd Casinos, a company based in Cyprus. It is licensed by the Cyprus National Betting Authority, which ensures that the casino adheres to certain standards and regulations. While Planet 7 Casino has been around for over a decade, its ownership history is somewhat convoluted. It was previously owned by the Ace Revenue Group, which was formerly the Crystal Palace Group, a subsidiary of the Virtual Casinos Group. Despite the complex ownership structure, Planet 7 Casino remains a prominent player in the online casino industry.
The Good, the Bad, and the Ugly
Before we dive into the details, it’s important to address some of the concerns that have been raised about Planet 7 Casino. One of the most significant issues is the casino’s track record of slow payouts. Many players have reported waiting for weeks to receive their winnings of over $10,000.
The Game Selection at Planet 7 Casino
One of the highlights of Planet 7 Casino is its extensive collection of games from Real Time Gaming. With over 100 slots to choose from, players are spoiled for choice. RTG is known for its entertaining and visually appealing slots, with popular titles such as Bubble Bubble and Achilles. While the selection of table games is not as extensive, players can still enjoy classics like Blackjack, Video Poker, Pontoon, Baccarat, Let ‘Em Ride, Rummy, and more. Unfortunately, Planet 7 Casino does not offer live dealer games at this time.
Bonuses and Promotions at Planet 7 Casino
When it comes to bonuses and promotions, Planet 7 Casino does not disappoint. New players can take advantage of a generous 200% match bonus on their first deposit. Additionally, Planet 7 Casino offers a no-deposit bonus of either a $50 free chip or 50 free spins, giving players the opportunity to try out the games without risking their own money. The casino also provides ongoing promotions, including free spins, reload bonuses, and more. It’s worth noting that all bonuses at Planet 7 Casino come with specific wagering requirements that must be met before any winnings can be withdrawn.
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Banking Options at Planet 7 Casino
Planet 7 Casino offers a variety of banking options to cater to different players’ preferences. For players in the United States, the casino accepts direct credit card payments, making it convenient for those who prefer traditional methods. Additionally, Planet 7 Casino supports Bitcoin, providing a secure and anonymous option for players. Other available banking methods include Neteller, Skrill, Bank Transfer, and Prepaid Card. It’s important to note that while deposits are processed instantly, withdrawals can take up to 15 business days, depending on the chosen method.
Customer Support at Planet 7 Casino
Customer support is a crucial aspect of any online casino, and Planet 7 Casino aims to provide excellent service to its players. The casino offers multiple channels for customer support, including email, telephone, and live chat. While there have been some reports of evasive support when it comes to payouts, the presence of a responsive customer service team is a positive sign. The availability of 24/7 support ensures that players can get assistance whenever they need it.
Trustworthiness of Planet 7 Casino
The trustworthiness of an online casino is paramount, and Planet 7 Casino has taken steps to ensure fair play. All games on the site are powered by Real Time Gaming, a reputable game developer known for its fairness and randomness. Planet 7 Casino also holds a license from the Cyprus National Betting Authority, which regulates the casino’s operations. However, the casino’s history of slow payouts and the complex ownership structure raise concerns. It is essential for players to exercise caution and consider the risks before depositing money into their accounts.
Conclusion: Is Planet 7 Casino Worth a Gamble?
In conclusion, Planet 7 Casino offers a wide range of games, particularly slots, from Real Time Gaming. The casino’s bonus offers, including a generous welcome bonus and no-deposit bonuses, are enticing for players. However, the concerns regarding slow payouts and the casino’s ownership history cannot be ignored. While the availability of customer support and the use of reputable software provide some reassurance, it is crucial for players to approach Planet 7 Casino with caution. If you decide to play at Planet 7 Casino, be sure to monitor your withdrawals closely and share your experiences with others to contribute to the overall assessment of the casino.
Remember, gambling should always be done responsibly, and it’s important to set limits and prioritize your enjoyment over potential winnings.
